Our 100% Satisfaction Guarantee Policy:-
If you or your Family is not FULLY SATISFIED with our product we will make it right for you! Tell us why you are dissatisfied and send us the remaining product in its original packaging and we will either replace or Issue full refund within 1-3 days of Return Delivered.
Refund for purchases made from third-party vendors (not directly from QT Shopping) is not covered under this policy and you must contact the vendor directly to get Refund/Return.
We Will Send Paid Return Shipping labels:-
QT Shopping Will send Free Return Shipping label for any returning Items: While the product was damaged during the shipment process or you received the wrong items or in a very rare situation, the product has gone bad while still in its original packaging, Also if you wish to get replacement or exchange.
Return Refund Process:-
Please contact us prior to shipping the damaged/defective items back to us. We recommend that you ship via a carrier that we provide Paid shipping labels with tracking. QT Shopping LLC does not take responsibility for packages lost in transit if you purchased shipping your own with no Tracking.
You will be notified via email once we receive the returns with an indication as to what will follow. We will refund you the purchase price of the items that returned and any sales taxes paid.. Please allow 1-3 Business Days to process the return as per PayPal Refund Policy.
Please make sure the above conditions are meet to effectively carry out the return process. QT Shopping LLC reserves the rights to deny refund or exchange for items failing to meet the above conditions and will ship those items back to you at your expense.
All B2B customers need to request an RMA (Return Merchandise Authorization) prior to the return so hat we could send you paid return shipping label. You must make this request within 30 days of receiving the shipment So that we could send you Return Shipping Details.
Please use the following address for all Returns:-
QT Shopping LLC
3125 Bella Lago Dr.
Fort Worth, TX 76177
If you have any other questions please email us/Email [email protected]
Also, you can email us: [email protected]